.NET engineers. Much of the software that manages and supports a company's computers from a distance was built on the Microsoft stack, because the computers it manages run Windows. .NET engineers build and extend it, in C# on Azure with SQL, Kafka and Azure Service Bus, usually with React or Angular on top. They are about twice as common here as at a typical product company, concentrated at the remote-support and IT-management companies, like TeamViewer and Kaseya, and they are hired almost entirely with experience.

Cloud and DevOps engineers. The service desk, the remote-management platforms and the virtual desktops now run as cloud services. Cloud and DevOps engineers build and run them, and the postings require Python and Go far more often than usual, with Kubernetes, Terraform and the main clouds, and a notable share require C/C++. They are more common here than at most product companies.

Java backend and full-stack engineers. Java engineers build the services behind ServiceNow's service platform, the virtual-desktop control plane, the digital-experience software that measures every employee's computer, and the work-management tools. Many roles are full-stack, so the postings require React or Angular alongside Java, with Kafka. Java is less common here than at most product companies, and its share has fallen through 2026.

GenAI engineers. IT support is full of questions an agent can answer, from resetting a password to finding the right policy, and a company's documents are scattered across dozens of tools. GenAI engineers build the agents that resolve IT tickets, the assistants inside the shared workspace and the search that finds what the company knows. The postings require Python with Vertex AI, LangChain and guardrail tools for keeping an agent's answers safe. They are more common here than at most product companies, and they are hired with experience.

C/C++ systems engineers. Remote access and the virtual desktop have to capture a screen, carry a keyboard and mouse across the network and run inside the operating system. C/C++ systems engineers build that layer, with the Linux kernel, device drivers, TCP/IP and Windows debugging tools. They hold about their usual place here, which is unusual for business software, and many of them work at the virtual-desktop companies, like Citrix and Omnissa.

Test engineers. Testing has about its usual place, mostly at the IT-management companies, like ConnectWise and Kaseya. Testers automate in Java with Playwright and Selenium, and this is the role that takes the most juniors here.

Software Engineer, Security. Managing a company's devices means deciding who may sign in to what. Security software engineers here work mostly on identity, with OpenID Connect, OAuth, SAML, Active Directory and Okta, at the IT-management companies. They are well above their usual weight.

Frontend engineers. IT technicians and employees work in the service portal, the remote-support console and the management dashboard. Frontend engineers build those screens in React and Angular. They are more common here than at most product companies.

Data engineers. Digital-experience software collects a stream of measurements from every employee's computer, to find the slow laptop or the crashing application before anyone complains. Data engineers build those pipelines, in Java and Python with Kafka, Spark and ClickHouse.

Full-stack and Go engineers. Full-stack engineers who work across React and Angular on any backend are more common here than elsewhere, and they take juniors readily. Go engineers build the agents and services of the remote-management platforms.

Also present. Mobile engineers for device management, ML engineers for enterprise search, embedded engineers for managed devices, a few mainframe engineers on z/OS, and ServiceNow developers.

Rare here. SAP and Salesforce work barely appear.