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Banks and NBFCs The lenders themselves, building more of their own software Take the schoolteacher in Lucknow from Market Segment 18.3. Her ₹2 lakh loan came from her own bank, a large private bank. She applied through the bank's app. So who built that app? And who built the loan system behind it?

The earlier Market Segments in Industry Vertical 18, Lending and credit, cover companies that sell to lenders, or that lend through apps. This one covers the lenders themselves: the Indian banks and finance companies that hire software engineers directly, to build their own apps, loan systems and data platforms.

This Market Segment is short, and there is a large gap behind it. India's banks employ enormous technology teams. But most of their software is built by IT services firms, under contract. (More on those firms in the services-world collection.) Only a handful of Indian lenders post their own software engineering jobs, and those are the lenders here.

The Indian technology centres of American and European banks are covered elsewhere. A centre like this, owned by a foreign company and doing work only for it, is called a captive centre. (More on them in the GCC collection.)

Every company named here has posted software engineering jobs in India. Famous companies that don't actively hire software engineers in India are left out.

This Market Segment covers seven lenders.

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  • The lenders that build their own software
The lenders that build their own software

Back to the teacher's bank. More and more, the large Indian lenders build their own apps and loan systems, instead of buying them. Three kinds of lenders here do this.

Most of the software of India's banks is built by IT services firms under contract, and captive centres of American and European banks work only for their foreign owners; both are covered elsewhere. The lenders in this Market Segment, private banks, small finance banks and NBFCs, more and more build their app, loan systems and data platform with their own engineers.Most of the software of India's banks is built by IT services firms under contract, and captive centres of American and European banks work only for their foreign owners; both are covered elsewhere. The lenders in this Market Segment, private banks, small finance banks and NBFCs, more and more build their app, loan systems and data platform with their own engineers.

The first are three private banks: banks owned by shareholders, not by the government.

HDFC Bankwith engineers in Bengaluru, Mumbai and Delhi NCR, has the most job postings in this Market Segment. It is India's largest private bank. After its merger with its parent company, HDFC, it is also one of the largest lenders in the country. It builds its app, its payments and its loan systems with a growing in-house engineering team, meaning engineers it employs itself. Kotak Mahindra Bank and IDFC FIRST Bankare the private banks that have built the most technology of their own. Kotak has engineers in Bengaluru and Hyderabad. IDFC FIRST has engineers in Bengaluru and Chennai. Kotak built its app, and a digital account that a customer can open in minutes. IDFC FIRST built its consumer and credit-card business on a newer core. The core, or core banking system, is the software that keeps every customer's accounts and balances. (More on core banking in Market Segment 19.1, Core banking and banking as a service (BaaS), in Industry Vertical 19, Banking and regtech.)

The second are two small finance banks. A small finance bank has a licence to lend to people and businesses that the large banks do not reach.

Au Small Finance Bank. North East Small Finance Bank. This is the bank that slice merged into. (More on slice in Market Segment 17.5, UPI apps, wallets and neobanks, in Industry Vertical 17, Payments.)

The third are two large non-bank lenders, or NBFCs. They lend, but they are not banks. (More on NBFCs in Market Segment 18.1, Digital lending and BNPL.) Both are rebuilding their lending as digital businesses.

Piramal Financewith engineers in Bengaluru, lends for housing and to small businesses. L&T Financelends in rural areas, and for two-wheelers and personal loans. The bank as a software company.

India's largest lenders are deciding how much of their technology to own, instead of buying it. They are building the app, the data platform and the loan decisions in-house. The digital lenders in Market Segment 18.1 did this from the start. The job postings in this Market Segment are the visible edge of that decision, and they are still few.

That is where the loans come from. The teacher's bank lent her the ₹2 lakh, through an app that, more and more, its own engineers build.
Who they hire

Who these companies hire, and for what, is on What lending and credit hires for.

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