WhatsApp marketing and conversational commerce platforms

WhatsApp marketing and commerce platforms 5 companies

These platforms let a business broadcast offers on WhatsApp, answer customers with a chatbot or a shared team inbox, and show a catalogue so customers can order in the chat.

AiSensyAiSensy, founded in Gurugram, sells a WhatsApp platform to small and mid-sized Indian businesses, for sending one message to many customers and answering them automatically.Delhi NCR · BengaluruHiring now

QQuickreply AiQuickreply, which hires in Delhi NCR, presents itself as a WhatsApp marketing platform.Delhi NCR

BikBik sells marketing automation across WhatsApp and Instagram to online brands, including automatic replies to comments on their posts.BengaluruHired recently

WatiWati, from Bengaluru, sells a WhatsApp platform across Asia and the Middle East, with a shared inbox for the team and a catalogue from which customers order.

LimeChatLimeChat sells online brands an AI chatbot on WhatsApp that answers shoppers, recommends products and takes the order.

The tech, explainedWhatsApp marketing platform

Business texting in the United States 1 company

In the United States, where WhatsApp is less used, businesses text their customers by SMS.

BeetextingBeetexting sells business texting by SMS to American companies.

How it all worksMarketing technology (martech)A left basket brings a push, an email, a WhatsApp.

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What's changing

The shop is moving inside the chat.

WhatsApp now lets customers browse, order and pay without leaving the chat. These companies are adding AI chatbots that handle the whole sale, from the first question to the payment.