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Omnichannel retailers

The retailers that sell through stores, apps and delivery as one business

A supermarket chain near your flat lets you walk in and shop, order on its app, or have the order delivered within the hour. All three draw on the same stock and the same customer record. Retailers that work this way are called omnichannel. This page is about the one that builds its own technology in India at scale.

1 companies active here.

1

Store, app and delivery retailers 1 company

These retailers run their stores, apps and deliveries on one system, so stock and customers are shared across all of them.

Reliance RetailReliance Retail, India's largest retailer, runs supermarkets, electronics and fashion stores, and JioMart, with its own engineering teams.

The tech, explainedOmnichannel retail Online marketplace

How it all worksE-commerce marketplacesRunning shoes under ₹2,000, delivered by Thursday.

See how it works →

What's changing

The store and the app become one.

For an omnichannel retailer, each store is also a warehouse for its app's orders. Retailers are rebuilding their stock systems so that every item can be sold from wherever it is.

Read moreOmnichannel retail

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Companies: ingrid's company map. Hiring signals: postings feed of 5 Nov 2026.