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IT service desk software 5 companies
Employees raise requests, such as a new laptop or a password reset, and the IT team tracks each one until it is done. AI assistants now answer many requests themselves.
ServiceNowServiceNow, with engineers in Hyderabad and Bengaluru, turned the IT ticket into a platform. It is the service desk of most of the world's largest companies.Hyderabad · BengaluruHiring now
IvantiIvanti, with engineers in Bengaluru and Hyderabad, was built by merging several older IT-management companies. It sells the service desk and tools for managing devices.BengaluruHired recently
MoveworksMoveworks, with engineers in Bengaluru, sells an AI assistant that resolves employees' IT and HR requests. ServiceNow agreed to buy it in 2025.
AtomicworkAtomicwork, founded in Bengaluru, sells a service desk built around an AI agent that answers employees in chat.
FreshworksFreshworks sells Freshservice, an IT service desk for mid-sized companies, beside its customer help desk.Chennai · Hyderabad · BengaluruHiring nowSee alsoHelp desk and customer success software2
Remote IT management 4 companies
Many companies have their IT run by outside firms, which watch and fix their computers remotely. These companies sell the software for that.
KaseyaKaseya, with engineers in Pune and Bengaluru, sells the same to IT service firms, with backup and security from Datto, a company it bought.Pune · BengaluruHiring now
TeamViewerTeamViewer, a German company with engineers in Delhi, makes the tool through which a technician takes control of a computer anywhere.Delhi NCRHiring now
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Managing a company's software and systems 6 companies
A company uses hundreds of apps and licences and several clouds, and some still run on mainframes. These companies track what it has, who uses it and whether it follows the rules.
Rocket SoftwareRocket Software, with engineers in Pune, Bengaluru and Chennai, looks after the software of mainframes, the large central computers on which banks and insurers still run their main systems.Pune · Bengaluru · ChennaiHired recently
ZluriZluri, founded in Bengaluru, finds every app a company uses, shows who uses each one, and removes a person's access when they leave.
JosysJosys, a Japanese company with engineers in Bengaluru, manages apps and each laptop from purchase to disposal.
FlexeraFlexera checks every software licence a company holds against the software actually installed.BengaluruHiring nowSee alsoProcurement and source-to-pay software
CoreStackCoreStack keeps a company's accounts on several clouds in line with its rules.See alsoCloud and SaaS securityHow it all worksIT managementA laptop, a dozen accounts, a server down at night.
See how it works →What's changing
Nobody may need to handle a password reset again.
Most IT requests are simple and repeated. AI agents now handle them in chat, from password resets to new accounts, and the IT team deals only with what the agent cannot.
Read moreAI service desk agent
Companies: ingrid's company map. Hiring signals: postings feed of 5 Nov 2026.