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Property and facilities management software Running the building every day after it is built An office tower, a mall or an apartment building needs running every day after it is built. Rent has to be collected, lifts serviced, air conditioning repaired and meeting rooms booked. Most of this work now runs on software.

Who is involved. Three parties meet in every building:

The owneralso called the landlord. It may be a person, a company or an investment fund that owns many buildings. The tenantwho rents space under a lease. A lease is the contract that sets the rent and the period. The managerwho runs the building for the owner. Large owners often hire a separate property-management company.

Two kinds of work. Running a building splits into two jobs, and each has its own software.

Property managementis the money side. It covers signing leases, collecting rent, paying the building's bills and keeping its accounts. The buyers are landlords, investors and property managers. Facilities managementis the physical side. It covers scheduled maintenance, repairs, contractors, and the use of desks and rooms. Each repair or maintenance job is logged as a work order, so that it can be assigned and tracked. The buyers are the companies and institutions that occupy buildings, such as offices, retail chains, schools and hospitals. Who is involved in a building and the two jobs of running it: the owner hires a manager and collects rent from the tenant under a lease. Property management is the money side (MRI Software, RealPage Inc., Storable, Finantic AI) and facilities management the physical side (Eptura, ServiceChannel, Brightly Software). The equipment inside, such as lifts and fire alarms, is a separate business.Who is involved in a building and the two jobs of running it: the owner hires a manager and collects rent from the tenant under a lease. Property management is the money side (MRI Software, RealPage Inc., Storable, Finantic AI) and facilities management the physical side (Eptura, ServiceChannel, Brightly Software). The equipment inside, such as lifts and fire alarms, is a separate business.

The equipment inside the building is a separate business. Lifts, fire alarms and air conditioning are made by equipment makers. (More on them in Market Segment 37.9, Building technology and HVAC, in Industry Vertical 37, Manufacturing tech.)

Where the market is. Property-management and facilities software is a large market. American companies lead it, and they sell mainly to American landlords and occupiers. Many of them do much of their engineering in Bengaluru and Hyderabad.

Every company named here has posted software engineering jobs in India. Famous companies that don't actively hire software engineers in India are left out.

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  • Managing property, maintenance and workplaces
Managing property, maintenance and workplaces

Property management: leases, rent and accounts

MRI Softwarewith engineers in Bengaluru and Pune, sells the software on which landlords and investors manage their property, leases and accounts. It has the most job postings in this Market Segment. RealPage Inc.with engineers in Hyderabad, and its Indian arm RealPage India sell property-management software to American apartment landlords. RealPage also sells software that recommends what rent to charge. American regulators have challenged that software as helping landlords raise rents together. Storablewith engineers in Hyderabad, sells software for self-storage businesses. Self-storage means renting out small lockable rooms where people keep their belongings. It is a common business in America. (More on Storable in Market Segment 21.5, Embedded insurance, in Industry Vertical 21, Insurtech.) Finantic AIwith engineers in Chennai, sells AI accounting for property companies.

Facilities management: maintenance and workplaces

Epturawith engineers in Delhi, sells Archibus and other systems for managing workplaces, desks and assets. Employees use such systems to book a desk or a meeting room. The company uses them to see how much of its office space is really used. ServiceChannelwith engineers in Bengaluru, runs a platform for retailers and restaurants. A chain with hundreds of outlets uses it to order repairs and maintenance from local contractors, and to track each job. Brightly Softwarenow part of Siemens, with engineers in Delhi, sells maintenance and asset-management software to schools, cities and hospitals. How a repair is run as a work order: something breaks in an outlet, the job is logged in the software, assigned to a local contractor and tracked until it is done. ServiceChannel runs this for chains of retailers and restaurants.How a repair is run as a work order: something breaks in an outlet, the job is logged in the software, assigned to a local contractor and tracked until it is done. ServiceChannel runs this for chains of retailers and restaurants.

Four more companies work in this area:

Building and Industrial Control System (BICSYS)in Bengaluru and Pune Naviam AIIR Intelligent HVAC Visitlyin Delhi

Six companies covered mainly in other Market Segments also work here:

Kidde Global Solutionswith engineers in Hyderabad, makes smoke alarms, and Otis Elevator Co. makes lifts. (More on both in Market Segment 37.9, Building technology and HVAC, in Industry Vertical 37, Manufacturing tech.) StarRez Inc.with engineers in Hyderabad, and SpaceBasic sell software for student housing, such as university hostels. (More on both in Market Segment 42.3, School and university management software, in Industry Vertical 42, Edtech.) Archipelagowith engineers in Delhi, sells risk data on commercial property, used to insure it. (More on it in Market Segment 21.3, Underwriting, pricing and claims analytics, in Industry Vertical 21, Insurtech.) SiteReconwith engineers in Delhi, maps properties for landscapers, the contractors who look after a property's grounds. (More on it in Market Segment 15.6, Field service and appointment booking software, in Industry Vertical 15, Customer service and CX.) The rent set by an algorithm.

Rent-pricing software promised landlords better prices from better data. American regulators argued that it can act like a cartel, when competing landlords share their data through one algorithm. A cartel is a group of competitors that agree on prices instead of competing. The case shows that software which sets prices raises questions of competition law. The software companies building it in India are in the middle of this.

Rent set by one algorithm: competing landlords share their data with one pricing algorithm, which recommends a rent back to each of them. American regulators argued that this can act like a cartel.Rent set by one algorithm: competing landlords share their data with one pricing algorithm, which recommends a rent back to each of them. American regulators argued that this can act like a cartel. That is the software of a finished building: property management for the money, and facilities management for the maintenance and the space. Most of the buyers are American, and much of the software is built in Bengaluru and Hyderabad.
Who they hire

Who these companies hire, and for what, is on What proptech companies hire for.

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