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Home Wi-Fi and broadband devices The last few metres of the connection, from the fibre box to the Wi-Fi router Market Segment 1.1 followed the fibre all the way to the device where it ends in your home, the ONT (optical network terminal). In most Indian homes, the ONT and the Wi-Fi router come as one device, called a home gateway. This Market Segment is about the last few metres after the ONT. It covers the Wi-Fi router, the Wi-Fi that does or doesn't reach the bedroom, and the software your internet provider quietly runs inside your home. How the home connection is laid out: the provider's network reaches the home over fibre. The fibre ends at the ONT (optical network terminal), which connects to the Wi-Fi router. In most Indian homes the ONT and the Wi-Fi router are one device, the home gateway. The Wi-Fi router then connects home devices such as a phone, laptop or TV over Wi-Fi.How the home connection is laid out: the provider's network reaches the home over fibre. The fibre ends at the ONT (optical network terminal), which connects to the Wi-Fi router. In most Indian homes the ONT and the Wi-Fi router are one device, the home gateway. The Wi-Fi router then connects home devices such as a phone, laptop or TV over Wi-Fi.

A quick word on names. An internet provider is any company that sells you broadband at home. That includes operators like Jio and Airtel, and smaller local broadband companies. The person paying for the connection at home is the subscriber.

Only a few companies make up this Market Segment. But what they sell matters to internet providers far more than their number suggests. When a subscriber says "the internet is slow", the problem is very often the Wi-Fi inside the house, not the provider's network. And the home is where the subscriber feels the service and decides whether to switch providers.

Every company named here has posted software engineering jobs in India. Famous companies that don't actively hire software engineers in India are left out.

This Market Segment splits along one question: who put the Wi-Fi router in your home, you or your internet provider? It has two sub-segments:

The router you bought: routers and mesh Wi-Fi that people buy for themselves The operator inside your home: software the internet provider runs on the home gateway it installed Who put the Wi-Fi router in your home? Left, less common in India: fibre reaches the provider's home gateway, and you add your own router and mesh units (NETGEAR; TP-Link, D-Link and Tenda also sell here but are not covered). Right, most Indian homes: fibre reaches a home gateway, the ONT and Wi-Fi router in one, with hardware by Vantiva or Calix and software by Plume or Airties, managed remotely from the provider's cloud.Who put the Wi-Fi router in your home? Left, less common in India: fibre reaches the provider's home gateway, and you add your own router and mesh units (NETGEAR; TP-Link, D-Link and Tenda also sell here but are not covered). Right, most Indian homes: fibre reaches a home gateway, the ONT and Wi-Fi router in one, with hardware by Vantiva or Calix and software by Plume or Airties, managed remotely from the provider's cloud.

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Two more sections are on this page: The router you bought and The operator inside your home. Sign in to read them here, in full.

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  • The router you bought
  • The operator inside your home
The router you bought Consumer routers and mesh Wi-Fi

Take the Wi-Fi that doesn't reach the bedroom, from the start of this Market Segment. One fix is to buy your own equipment. That could be a stronger router, or a mesh Wi-Fi system: several small units placed around the home that work together as one network.

When people buy their own router, in a shop or online, this is a consumer-electronics business. Brands compete on speed, range and price. Most of the units are made by large Asian manufacturers that earn very little on each one sold.

NETGEARis the brand in this Market Segment. It is best known for home routers and mesh Wi-Fi. It also sells to small businesses and internet providers.

TP-Link, D-Link and Tenda also sell routers in India. But they don't actively hire software engineers here, so they are not covered.

In India, buying your own router is less common. Most homes use the home gateway Jio or Airtel installed, and never buy a router of their own. Those home gateways are made by companies like Vantiva and Calix. (More on them in Market Segment 1.1, Telecom equipment and operators.)

The operator inside your home Cloud-managed home Wi-Fi for internet providers

Back to the Wi-Fi that doesn't reach the bedroom. When that subscriber calls to complain, it costs the internet provider money. One support call can cost more than the subscriber pays for a month. And most of these calls are about the Wi-Fi inside the house, not the provider's network.

So internet providers want to see and manage the Wi-Fi inside their subscribers' homes. That created a market for software the provider loads onto the home gateway and runs from the cloud. The software:

  • maps how far the Wi-Fi reaches in each room
  • moves devices between the 2.4 GHz and 5 GHz bands to keep them well connected
  • fixes problems before the subscriber calls
  • gives the provider extra services to sell, like parental controls, security and a guest network

This is where the two sub-segments connect. The home gateway in most Indian homes is made by a hardware company like Vantiva or Calix. The software running on it can come from a different company.

Plumeis the name most linked to this software. Internet providers sell it under their own brands, and it runs in tens of millions of homes. Airtiesfrom Turkey, sells mesh Wi-Fi and home-network software to internet providers in the same way.

Both sell software that runs on a device made by another company. Their business is the software, not the hardware. In this Market Segment, more and more of the value is moving from the device to the software on it.

The home as a managed service.

Wi-Fi 7, the newest Wi-Fi standard, is arriving in new routers. But the bigger change is the internet provider treating the whole home as one service it runs remotely: its Wi-Fi coverage, its devices and its security. Plume and Airties sell this to providers. Some providers build it themselves, and some router makers now offer it too.

That is the home connection: the home gateway where the fibre ends, the Wi-Fi it spreads through your home, and the software that lets the internet provider look after it all from the cloud.
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