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Home / Product companies / VII · E-commerce, travel and logistics / Supply chain and logistics / Freight forwarding, customs and trade platforms
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Freight forwarding, customs and trade platforms Across the ocean and through customs, with ports, ships and forwarders A garment exporter in Tiruppur is sending a container of T-shirts to a buyer in Europe. The container goes by truck to Chennai port, clears Indian customs, sails for weeks, and clears customs again at the other end. Every step has its own documents.

Most of world trade moves by sea, and it passes through four kinds of hands:

Freight forwardersarrange the whole journey for the exporter: they book space on a ship, and handle the paperwork. Shipping linesown and run the container ships that carry the goods. Portsload and unload the ships, at their terminals. Customsis the government office that checks goods crossing a border, and collects the duty on them. A container of T-shirts from Tiruppur to Europe: by truck to Chennai port, through Indian customs, by ship for weeks and through customs again at the other end, with a freight forwarder arranging the whole journey and every step carrying its own documents.A container of T-shirts from Tiruppur to Europe: by truck to Chennai port, through Indian customs, by ship for weeks and through customs again at the other end, with a freight forwarder arranging the whole journey and every step carrying its own documents.

The software of this trade is a specialised industry. It includes the forwarder's platform, the customs declaration, the ship manager's ERP and the planning of each voyage. Several of its companies are Indian.

Every company named here has posted software engineering jobs in India. Famous companies that don't actively hire software engineers in India are left out.

This Market Segment has one sub-segment.

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  • The forwarders, the customs house and the ships
The forwarders, the customs house and the ships

Back to the container of T-shirts from the start of this Market Segment. Before it can sail, the exporter has to declare it to customs.

CrimsonLogicwith engineers in Bengaluru, has the most job postings in this Market Segment. It is the Singapore company that built Singapore's national trade network. It sells customs declarations and digital trade platforms to governments and traders. OECwith engineers in Chennai, manages purchase orders and cargo for importers and forwarders. KlearNow.AIwith engineers in Delhi, clears goods through customs, using AI to read the documents.

The next three work for or as forwarders:

Flexportwith engineers in Bengaluru, and Silq are digital freight forwarders: forwarders that work mainly through their own software. Shipthissells forwarders their software.

The ships have software of their own. A ship manager is a company that runs ships for their owners, including the crew and the repairs.

JiBe ERPwith engineers in Mumbai, sells the ERP of ship managers: the buying of supplies and the maintenance for a whole fleet. ERP, short for enterprise resource planning, is the software in which a company keeps its orders, stock and accounts. GeoServewith engineers in Bengaluru, sells software for running voyages and measuring their emissions. Quantum BSOsells software for terminals and for safety. FrontMsells the crew's communications, and the link between the ship and the office on shore.

Two Indian logistics-software companies complete the list:

Geojit Technologies Kale Logistics Solutions Private Ltdwith engineers in Pune, which works on the cargo systems of Indian airports Who sells the software of sea trade: CrimsonLogic and KlearNow.AI for customs, Flexport, Silq, Shipthis and OEC for forwarders and importers, JiBe ERP, GeoServe, Quantum BSO and FrontM for the ships, and Kale Logistics Solutions for airport cargo.Who sells the software of sea trade: CrimsonLogic and KlearNow.AI for customs, Flexport, Silq, Shipthis and OEC for forwarders and importers, JiBe ERP, GeoServe, Quantum BSO and FrontM for the ships, and Kale Logistics Solutions for airport cargo.

One company here is covered mainly in another Market Segment:

Cequra Inc.with engineers in Bengaluru, is here for the security of ships' systems. It is covered mainly in Market Segment 4.5, Network security, firewalls and SASE (in Industry Vertical 4, Cybersecurity). The paperless shipment.

A container still travels with dozens of documents, and many are still on paper. The most important is the bill of lading: the receipt for the goods, and the proof of who owns them. Three changes are making the shipment digital. Bills of lading are becoming electronic. Countries are building national single windows, one online place where a trader files every customs document. And AI models now read and check the documents. The forwarders that adopt them compete on speed rather than on phone calls.

That is trade across the ocean: the forwarder, the customs house, the port and the ship, each with its documents, slowly turning digital. (More on tracking the container on its way in Market Segment 30.4, Shipment tracking and supply chain visibility platforms. More on paying across borders in Market Segment 17.4, Cross-border payments and remittances, in Industry Vertical 17, Payments.)
Who they hire

Who these companies hire, and for what, is on What supply chain and logistics companies hire for.

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