The vehicle operating system and rider app are the software that runs a scooter's computer and dashboard, and an app on the rider's phone that shows trips, navigation and charge, with an alert if the vehicle is moved. The operating system is the base software of the scooter. It controls the dashboard, the riding modes, the lock and the mobile connection.
The app is the same system seen from the phone. It shows the charge level, the distance the scooter can still go, and the trips taken. It uses digital maps and location data for navigation and for showing where the scooter is parked. A rider can also use it to lock the scooter, switch between riding modes, or share the scooter's location with a family member.
Take, for example, a rider who parks the scooter outside a mall in Hyderabad and goes in. The scooter locks itself and switches on a motion sensor. If someone pushes or lifts the scooter, the sensor notices the movement. The scooter's mobile connection sends an alert to the rider's phone within seconds. The rider opens the app and sees the exact place of the scooter on the map.
The scooter's computer stays on even when the scooter is parked, at a very small power draw, so that it can sense movement and send the alert. The scooter reaches the cloud through a SIM card, and the app reaches the same cloud from the phone. So the phone and the scooter do not need to be near each other.
Both parts are a main reason why such scooters are called software-defined vehicles. The software is on the electric two-wheeler and is updated through over-the-air updates. It reads the charge from the battery pack, and it shows charging points in the same style as an EV charging app.