Tech, ExplainedE-commerce, travel and logistics
Part

Load board

Loads waiting for trucks, and their rates.

INSIDE: DIGITAL FREIGHT MARKETPLACEHOW IT WORKS · AN EMPTY TRUCK IN PUNE FINDS A LOAD TO RAJKOTA truck ownerdelivers tilesin Pune, and thetruck is emptyHe searches theboard for loadsfrom Pune toGujarat in thenext two daysThe board shows23 loads; oneis 18 tonnesof auto partsto Rajkotat ₹46,000The rate datashows ₹49,000as this month'saverage onthe routeHe phones theshipper, andthey agreeon ₹48,000The truck leavesPune loadedinstead of emptyALSO TALKS TOFreight bill auditIntra-city logisticsINSIDE: DIGITAL FREIGHT MARKETPLACEHOW IT WORKS · AN EMPTY TRUCK IN PUNE FINDS A LOADTO RAJKOTA truck owner deliverstiles in Pune, and thetruck is emptyHe searches theboard for loads fromPune to Gujarat inthe next two daysThe board shows 23loads; one is 18tonnes of auto partsto Rajkot at ₹46,000The rate data shows₹49,000 as this month'saverage on the routeHe phones the shipper,and they agree on ₹48,000The truck leaves Puneloaded instead of emptyALSO TALKS TOFreight bill auditIntra-city logisticsINSIDE: DIGITAL FREIGHT MARKETPLACE · AN EMPTYTRUCK IN PUNE FINDS A LOAD TO RAJKOTA truck owner delivers tiles in Pune, andthe truck is empty↓He searches the board for loads from Puneto Gujarat in the next two days↓The board shows 23 loads; one is 18tonnes of auto parts to Rajkot at ₹46,000↓The rate data shows ₹49,000 as thismonth's average on the route↓He phones the shipper,and they agree on ₹48,000↓The truck leaves Puneloaded instead of emptyALSO TALKS TOFreight bill auditIntra-city logistics
A truck owner in Pune searches a load board, finds 18 tonnes of auto parts for Rajkot at ₹46,000, checks the ₹49,000 average rate for the route and agrees on ₹48,000 with the shipper.
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A load board is an online list of loads waiting for trucks, which truck owners and brokers search to find their next trip. Over time, the loads posted on it also build up data on freight rates: what a trip on each route costs this week.

A load board is simpler than a digital freight marketplace. It does not match a load with a truck, and it does not set the price. It only lists the load. Each listing shows the pickup city, the drop city, the date, the weight, the kind of truck needed and often the rate offered. A truck owner searches the list, for example for loads leaving the city where the truck is now. Then the owner phones or messages the person who posted the load, and the two agree on the price.

A load board becomes more useful as more people use it. More loads attract more truck owners, and more owners attract more shippers, because their loads are covered faster. This is called a network effect. It is why one or two load boards usually lead in each country. In the United States, the largest load board has run for decades, and its owner also sells the rate data built from every load posted on it. In India, load lists are part of the apps that small owners use, such as a trucking app for owners.

Consider a truck owner who has just delivered ceramic tiles from Morbi to Pune. His truck is now empty in Pune. He opens a load board on his phone and searches for loads from Pune to Gujarat in the next two days. The board shows 23 loads. One is 18 tonnes of auto parts from Bhosari to Rajkot, offered at ₹46,000. The board's rate data shows that the average rate on that route this month is ₹49,000. So he phones the shipper and asks for more, and they agree on ₹48,000. He marks his truck as booked on the board. Without the board, he might have waited in Pune for days, or driven back to Gujarat empty.

The rate data has other uses. A shipper can check whether a transporter's quote for a route is fair. Freight bill audit software can compare the bill for a one-off trip with the going rate on that route. A rate that is far above the average is sent to an employee to check.

Within a city, the arrangement is different. An intra-city logistics app sets the fare itself and sends the nearest vehicle, so nobody searches a list. The load board suits longer trips, where the truck owner wants to choose a load that takes the truck towards home.

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