eLearning content is the courses that fill a company's learning platform: video lessons, quizzes, game-like simulations and short lessons for a phone. It comes in three main kinds. The first is the ready-made library: thousands of general courses on topics such as Excel, leadership or communication, which a company licenses every year. The second is the custom course, made for one company's own product or process. The third is the simulation, in which the learner makes decisions in a pretend situation, such as running a sales team for a quarter, and sees what happens as a result.
Custom courses used to be the slowest and most expensive kind. An instructional designer, a person trained to turn information into lessons, wrote a script. Then a studio recorded the voice, drew the screens and built the quizzes. A 20-minute course could take six weeks.
Now a large language model (LLM) drafts much of it. Say a company in Noida that makes billing software adds a feature for GST e-invoices. Its 400 support staff must learn the feature before the release, three weeks away. The learning team gives the model the 60-page release note. Within about an hour, the model drafts an outline of five short modules, a script for each module, 15 quiz questions and one practice scenario: a customer whose e-invoice was rejected.
An employee from the product team then reads the draft. She finds two steps that are wrong. The model wrote them with confidence, but the release note does not contain them. This kind of mistake is called AI hallucination, and it is the reason a person must check every course a model drafts. A designer then adds screenshots and turns the scripts into recorded voice. On day 4, the course goes live in the learning management system for all 400 staff.
The finished course is packaged in a standard format called SCORM. This lets any learning management system that supports SCORM play it and record each learner's score.
The same models now draft other teaching material as well. They can write the step-by-step guide that a digital adoption platform shows inside an application. They can turn a product launch into training for the sales team, next to the material kept in sales enablement. Some content companies also sell their libraries to individuals, through an online course marketplace.