AI in cybersecurity means that attackers and defenders now use the same kinds of AI models against each other. Generative AI, the kind of AI that writes text and creates images, voices and video, makes attacks cheaper and more convincing. The same models help defenders read and judge far more than any team of people could.
Here is how it works in general. An attacker uses an AI model to produce something convincing: an email, a voice, a face or a piece of malicious code. Because the model does the writing, the attacker can send thousands of versions, each one different and each one without the spelling mistakes that used to give fakes away. The defender uses its own model to read every item as it arrives. The model checks who normally sends what, in what tone, and what each person normally does. It flags what breaks the pattern, and a person reviews what it flags.
The contest has changed what defence looks for. Older security tools mostly matched known patterns, such as a known bad file or a known bad sender. A message that an AI model wrote a minute ago matches no known pattern. So defenders now judge behaviour and intent instead. Attackers also turn AI against AI: they type instructions into a company's chatbot to make it ignore its rules. Protecting the model itself is the subject of AI security.
Take, for example, an email to a company's accounts team that appears to come from the chief financial officer. It is written perfectly and asks for an urgent payment. Integrated cloud email security flags it, because this sender has never asked for a payment before.
Consider a video call to open a bank account. A fraudster shows a face made by AI. Liveness detection checks for the small signs that a living person is in front of the camera.
Say a security team wants to test its own defences. Automated red teaming uses an AI agent that plans and runs the attack itself, the same way a real attacker's AI agent would.
In the security operations centre, for instance, an AI SOC analyst reads every alert first, so that the analysts see only the few that matter.
How is AI in cybersecurity different from AI security? AI in cybersecurity is about using AI models as tools, for attack and for defence. AI security is about protecting a company's own AI models and agents from being tricked. Deepfake detection sits between the two: it uses AI to catch what other AI made.
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- Integrated cloud email security (ICES)↗ Enterprise cybersecurityIn-mailbox email security uses AI to catch phishing emails that attackers wrote with AI and that contain no spelling mistakes.
- Bot management↗ Enterprise cybersecurityBot management uses AI to tell real shoppers from AI-driven bots that now copy human mouse movements.
- AI code governance↗ Enterprise cybersecurityAI code governance checks code written by AI assistants for security flaws before it is added to the product.
- Automated red teaming↗ Vulnerability and exposure managementAutomated red teaming uses an AI agent to attack the company's systems, the way a real attacker's AI would.
- Identity verification (IDV)↗ Know your customer (KYC)Identity verification uses AI to spot ID documents that were forged with AI image tools.
- Liveness detection↗ Know your customer (KYC)Liveness detection uses AI to tell a real face on camera from an AI-generated deepfake video.
- LLM guardrails↗ Generative AI applicationsLLM guardrails block a prompt injection, a hidden instruction that tries to make the company's AI model misbehave.
- Trust and safety investigation↗ Social mediaA trust and safety tool uses AI to find fake accounts that other people created with AI in large numbers.
- Deepfake detection↗ Social mediaDeepfake detection uses AI to judge whether a voice on a call was cloned by another AI.
- Offensive security testing↗ Vulnerability and exposure managementOffensive security testing now uses AI agents to attack the company's own systems before criminals' AI agents do.
- AI medical billing↗ Medical billing and claimsAI medical billing agents prepare claims, while insurers use their own AI to check and deny them.
- Prior authorisation↗ Medical billing and claimsPrior authorisation is now decided by AI at the insurer, while hospitals use AI to prepare their requests.