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Ride-hailing and shared mobility apps Getting around without owning a vehicle, by cab, bike taxi or shared scooter Many people in Indian cities get around without owning a vehicle. They book a cab or an auto on an app, or take a bike taxi to beat the traffic. Near some metro stations, they rent a shared electric scooter by the minute. Others own a car but hire a driver for the day. Each of these runs on software.

How ride-hailing works. A ride-hailing app is a marketplace with two sides: riders and drivers. The app does four jobs:

Matchingit finds the nearest suitable driver for each ride request. The industry calls this dispatch. Pricingit sets the fare. The fare rises when many people want rides and few drivers are free. This is called surge pricing, a form of dynamic pricing. Paymentthe rider pays in the app, or in cash, and the driver is paid. Trustriders and drivers rate each other, and the app tracks every trip.

The drivers are usually not employees. They are independent workers, often called gig workers, who own or rent their vehicles.

How the money flows. Most apps keep a share of each fare, called a commission. Some charge drivers a fixed daily or monthly fee instead, and let them keep the whole fare. This is the subscription model.

Why a few large apps win. More drivers mean shorter waits, which attract more riders. More riders mean more income for drivers, which attracts more drivers. The industry calls this a network effect. It is why each city tends to have only a few large apps.

A ride-hailing app is a marketplace with two sides: it matches riders with drivers, sets the fare, takes payment and builds trust, and more drivers bring more riders, who in turn bring more drivers.A ride-hailing app is a marketplace with two sides: it matches riders with drivers, sets the fare, takes payment and builds trust, and more drivers bring more riders, who in turn bring more drivers.

Other ways to get around. A driver-on-demand service sends a driver to drive your own car. Shared electric scooters and bicycles, rented by the minute, are called micromobility.

Parking. Software is also removing the parking ticket and the barrier. Cameras read a car's number plate as it enters and leaves, and the fee is charged to the driver's account.

The large ride-hailing companies do much of their engineering in India.

Every company named here has posted software engineering jobs in India. Famous companies that don't actively hire software engineers in India are left out.

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  • Ride-hailing, drivers, scooters and parking
Ride-hailing, drivers, scooters and parking

Ride-hailing

Uberwith engineers in Bengaluru and Hyderabad, runs ride-hailing in India and worldwide, and runs Uber Eats. Its Indian centres build much of its app, its pricing and its dispatch. Uber has the most job postings in this Market Segment. (More on it in Market Segment 30.5, Last-mile delivery and shipping software, in Industry Vertical 30, Supply chain and logistics.) Olawith engineers in Bengaluru, is India's own ride-hailing company. It also runs Ola Money, a wallet for payments. (More on it in Market Segment 17.5, UPI apps, wallets and neobanks, in Industry Vertical 17, Payments.) Rapidowith engineers in Bengaluru, runs bike taxis, autos and cabs. It charges drivers a subscription rather than a commission.

Other ways to get around

DriveUwith engineers in Bengaluru, sends a driver to drive the customer's own car. Yulurents out shared electric scooters.

Parking

Metropolis Technologieswith engineers in Bengaluru and Chennai, runs parking without tickets or barriers. Cameras recognise each car and charge its owner's account. It works across thousands of American car parks. The fare set by AI.

Ride-hailing runs on AI models that set prices, match riders with drivers and predict demand minute by minute. India has added a question those models must answer: how to pay drivers fairly. States are passing laws on the pay and rights of gig workers. Rajasthan was the first, in 2023. The next change is the driverless taxi, already running in some American cities and still far off on Indian roads. (More on driverless taxis in Market Segment 38.2, Autonomous driving and ADAS.)

That is getting around without owning a vehicle: ride-hailing apps that match riders with drivers, scooters rented by the minute, and parking without a ticket. Much of the software behind the largest apps is built in India.
Who they hire

Who these companies hire, and for what, is on What automotive and mobility companies hire for.

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