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Home / Product companies / XI · Traditional industries going digital / Legaltech / Legal practice and matter management software
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Legal practice and matter management software Running the legal department and the law firm Every large company, from a bank to a carmaker, has its own lawyers. Together they form its legal department, and the lawyers in it are called in-house lawyers. When the company needs specialist help, for a big lawsuit or a merger, it hires an outside law firm and pays it by the hour.

Both the legal department and the law firm are run like businesses. Each has work to track, documents to keep and bills to send or pay. This Market Segment is about the software that runs them.

Two buyers, two kinds of software

The legal departmentbuys enterprise legal management software. It tracks every matter, meaning one piece of legal work, such as a lawsuit, a deal or an investigation. It reviews the bills sent by outside law firms and manages contracts. (More on contracts in Market Segment 43.1, Contract lifecycle management (CLM) software.) It also runs legal holds. When a company expects to be sued, it must keep every relevant document and stop anyone from deleting it. (More on searching those documents in Market Segment 43.4, eDiscovery software.) The law firmbuys practice-management software. It records the time each lawyer spends on each client, turns that time into bills and chases payment. It also stores each client's documents securely, because they are confidential. Two buyers, two kinds of software: the legal department buys enterprise legal management software to track matters, review outside law firms' bills, manage contracts and run legal holds (Onit, Onit India, Mitratech); the law firm buys practice-management software to record time, send bills, chase payment and store client documents (NetDocuments, Oddr).Two buyers, two kinds of software: the legal department buys enterprise legal management software to track matters, review outside law firms' bills, manage contracts and run legal holds (Onit, Onit India, Mitratech); the law firm buys practice-management software to record time, send bills, chase payment and store client documents (NetDocuments, Oddr).

The same bill, from both sides. Law firms usually charge by the hour. In America, lawyers record their time in units of six minutes, a tenth of an hour. The firm sends its bill to the client's legal department. The legal department checks every line against its billing rules, called outside counsel guidelines, and disputes whatever breaks them. So the law firm's software writes the bill, and the legal department's software checks it.

The same bill, from both sides: lawyers record their time in units of six minutes, the law firm's software writes the bill, and the legal department's software checks every line against its outside counsel guidelines and disputes whatever breaks them.The same bill, from both sides: lawyers record their time in units of six minutes, the law firm's software writes the bill, and the legal department's software checks every line against its outside counsel guidelines and disputes whatever breaks them.

The team that runs a legal department's budgets, software and processes is called legal operations, or legal ops. It is the main buyer of enterprise legal management software.

Most of the buyers here are in America. Several of the companies build their software in Pune, Hyderabad and Bengaluru.

Every company named here has posted software engineering jobs in India. Famous companies that don't actively hire software engineers in India are left out.

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  • Software for legal departments and law firms
Software for legal departments and law firms

For the legal department

Onitwith its Indian arm Onit India in Pune, sells enterprise legal management. Corporate legal departments use it to track matters, review outside law firms' invoices and manage contracts. Onit India has the most job postings in this Market Segment. Mitratechwith engineers in Hyderabad, sells matter management, legal hold and document automation. Document automation means producing standard legal documents from templates, with the details filled in automatically.

For the law firm

NetDocumentswith engineers in Hyderabad, runs the cloud document system of many law firms. (More on NetDocuments in Market Segment 4.8, Data security and privacy, in Industry Vertical 4, Cybersecurity.) Oddrwith engineers in Bengaluru, automates law firms' billing and collections: sending the bills and getting paid.

One company here serves professional firms more widely

Pearlwith engineers in Bengaluru, is an AI assistant for professional practices, such as firms of lawyers or accountants. It answers clients and schedules work.

LegalBridge, in Bengaluru, is another company in this area.

The legal bill checked by AI.

Corporate legal departments spend heavily on outside law firms. Checking their invoices line by line has always been tedious work. AI models now check every entry against the billing rules and flag what to dispute. The same AI models also draft routine work that legal departments used to send to outside firms.

That is the business side of law: software that tracks the work, keeps the documents and handles the bills. The legal department uses it on one side, and the law firm on the other.
Who they hire

Who these companies hire, and for what, is on What legaltech companies hire for.

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