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Home / Product companies / IV · Enterprise SaaS and software / ERP and business automation / Enterprise AI agent platforms
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Enterprise AI agent platforms Agents for hire, AI software sold as a worker rather than a tool Market Segments 10.1 to 10.4 describe the software a company runs: the record, the connections, the workflow and the document. This last one is about the newest thing being sold into that software. It is not software in the old sense at all, but a worker.

Take the fan maker in Coimbatore from Market Segment 10.1, ERP and business accounting software. Its accounts team is growing, and it needs two more clerks to check supplier documents and answer dealers' questions. Instead of hiring them, it could hire an AI agent. An agent is AI software that is given access to the company's systems and a goal, and does the work on its own.

Instead of hiring two more clerks, the fan maker could hire an AI agent: software given access to its systems and a goal, which does the work on its own and is paid for per user or per task.Instead of hiring two more clerks, the fan maker could hire an AI agent: software given access to its systems and a goal, which does the work on its own and is paid for per user or per task.

The companies in this Market Segment sell such agents as a replacement for a role or a team: the analyst, the support desk, the back-office clerk. A company pays for them per user, or per task done, and plugs them into the systems of the earlier Market Segments. Their buyers are companies of every kind.

Agents built for one department are covered with that department:

This Market Segment covers the general-purpose ones: platforms that promise an AI employee for any job.

This is a Market Segment of very small companies: 16 of them. All but one were founded in India, and most have fewer than a dozen people. That is what a very young category looks like. Two other Market Segments are worth reading beside it:

  • Market Segment 9.2, MLOps and LLMOps platforms (in Industry Vertical 9, AI labs and model platforms), sells the infrastructure these companies build on.
  • Market Segment 10.3, RPA, process mining and low-code platforms, is where the automation companies are all now selling agents too.

Every company named here has posted software engineering jobs in India. Famous companies that don't actively hire software engineers in India are left out.

This Market Segment has two sub-segments:

The agent as a worker: platforms that sell AI agents to companies as employees. The app maker: a short second sub-segment on tools that let anyone assemble an AI app, without a company behind them.

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  • The agent as a worker
  • The app maker
 The agent as a worker Agentic AI employee platforms, enterprise agents for regulated industries, enterprise AI applications, agent infrastructure

Back to the fan maker from the start of this Market Segment, and the two clerks it did not hire. The companies in this sub-segment sell the agent that would do their work.

Emawhose registered name is Ema UnLtd, is the largest company in this Market Segment and its clearest example. It was founded in 2023 by former Google and Coinbase engineers, and has engineers in Bengaluru. It sells what it calls a universal AI employee. A company builds the agent by describing what it needs in conversation. Then it sets the agent to work on its own processes, such as compliance checks, customer support and sales research. Underneath, Ema runs its own model, which sends each task to the best of many other AI models. C3 AIwith engineers in Bengaluru, is the one established name in this Market Segment. For a decade, it has sold AI applications to large companies: predicting when machines will fail, spotting fraud, and planning supply chains. It now sells agents on the same platform. OrbitronAIa six-person Bengaluru company, builds agents for regulated industries, such as banking and healthcare. It builds them on what it calls an agentic operating system. There, the product is the ability to show a regulator exactly what each agent did, called auditability. Wand AIwith engineers in Bengaluru, sells the infrastructure on which a company's agents are built, governed and run. (It also appears in Market Segment 9.2, MLOps and LLMOps platforms, in Industry Vertical 9, AI labs and model platforms.) Scry AIa Pune company with engineers there, sells AI applications for finance and operations teams.

The rest of this sub-segment is the category's early field. Each company presents itself as a builder of AI agents, or AI employees, for companies. They are early bets, not yet established businesses.

NextDimension AIin Delhi, with a tiny team Endian AIin Hyderabad, with a tiny team Workfabric AI, Libra AI, PGAGI, Value AI Labs and Desible.aiall in Bengaluru Rivvun AIin Pune Olbrainin Delhi This whole sub-segment.

The question this Market Segment asks is whether the agent is a product at all. It may instead be a feature that every company in Market Segments 10.1 to 10.4 adds, as most already have. Ema's bet is that the general-purpose AI employee is a category of its own. The automation companies' bet is that the agent belongs to whoever already owns the process. For now, the job postings say the money is still mostly with the established companies.

 There are two bets on where the agent belongs: as a product of its own, the general-purpose AI employee, or as a feature added by the companies that already own the record, the connections, the workflow and the document.There are two bets on where the agent belongs: as a product of its own, the general-purpose AI employee, or as a feature added by the companies that already own the record, the connections, the workflow and the document. The app maker General-purpose AI application builders

Back to the fan maker from the start of this Market Segment. Its sales head needs a slide deck for next week's dealer meet. That needs no enterprise platform, just an AI app that makes the deck.

Two small Bengaluru companies stand for this other end of the Market Segment: the AI app that anyone can use.

IndianAppGuy Techa four-person company, is the studio behind a family of AI tools for consumers and small businesses. They include presentation makers and writing assistants, sold by subscription. Runablesells a general-purpose agent that takes a task, such as a report, a slide deck or a spreadsheet, and produces it.

Neither sells to large companies. They are here because this Market Segment covers the general-purpose app maker as well as the enterprise agent.

So the fan maker from the start of this Market Segment could hire an AI agent to do a clerk's work. Or it could use an AI app to make a sales deck. Whether that agent is a new kind of product, or a feature of the software the fan maker already runs, is the question this young category has yet to answer.
Who they hire

Who these companies hire, and for what, is on What ERP and business automation companies hire for.
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